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Frequently asked questions
What is a blind box?
A blind box is a product where you won’t know which edition is inside until you open it. When you purchase a whole set, any regular edition may be replaced by a secret edition if it appears.
Can I choose a specific design?
No, blind boxes are random, and you cannot choose a specific design. Each series has different probabilities for each design. Please check the product page for details.
Why do some products sell out quickly and when will they be restocked?
Popular items sell out quickly due to high demand. We’re working hard to restock, but exact dates aren’t available.
Is there a purchase limit?
Some popular products have purchase limits (e.g., 2–3 per account) to ensure fairness. Limits are shown on the product page at launch.
How much is shipping and how long does it take?
Shipping rates and estimated delivery times are shown at checkout. Orders over $49 qualify for free standard shipping. See our SHIPPING Policy for details.