POUKAPOUKA Mood Bubbles Vinyl Plush Blind Box Series
Whats blind box & game rules
Product Details
Upsell
Frequently asked questions
Can I definitely get the secret edition?
No, the secret edition is completely random. Each series has a different chance. Please check the product page for the exact probability.
Are your products officially licensed?
Yes, all 52TOYS products are officially licensed. Each product page clearly shows the correct copyright information (e.g., © & ™ [Licensor]. Licensed by [Licensor/Agency]).
Why do some products sell out quickly and when will they be restocked?
Popular items sell out quickly due to high demand. We’re working hard to restock, but exact dates aren’t available.
Is there a purchase limit?
Some popular products have purchase limits (e.g., 2–3 per account) to ensure fairness. Limits are shown on the product page at launch.
How do I track my order?
Once shipped, you will receive a tracking number via email. You can also check the status of your order on our TRACK MY ORDER page.
When will my order ship if it includes pre-order items? Can you split the shipment?
By default, orders containing pre-order items will ship once the last pre-order item is available. We will notify you via email of any updates. Mixed orders will ship together unless split shipping is offered at checkout.
Do you provide replacement parts?
If a part arrives damaged or missing, contact customer service or email cs@52toys.com your order number and photos or videos. We’ll help source a replacement where possible. Refer to our AFTER-SALES Policy for details.
Do you make price adjustments?
We generally do not adjust prices for products that are already listed on our store.
How long do refunds take?
Once your return arrives and passes inspection (usually 3–7 business days), we will refund the amount to your original payment method. Your bank may take additional time to process.